Darn, too bad I'm not close to IL. Via Viper's website, I found two places close to me. I called one and I just have to set up an "appointment" to bring it in. I didn't think it would take that long; I just don't want to go there and the person say, "yeah, this alarm is broken. You're gonna need a whole new system." If he does that, I'll just have him rip it out and I'll leave. I think that as long as I go in there and I'm friendly, it shouldn't be too painful.