So every time something like this happens we need to ban immediately? All that does is tell the seller to keep the money and create a new profile if they want to sell again. It cuts off communication and pretty much lets the seller know that they are off the hook unless they don't want to close the paypal/bank account. It is in the buyers best interest right now to get in touch with the seller to try and resolve this before going through the paypal process. It is in the sellers best interest to get this resolved quickly if they want to sell again or keep their account. Apparently it is in everyone elses interest to railroad the **** out of the process so that one profile is blocked from coming here again.