Yeah...
They aren't the best at customer service...kinda foreign to them...
Like when I ordered my 8-rib crank pulley..
I get an email about a week later..."sorry we haven't shipped, there was a mix up with the pulleys, but we verified that we have the correct 8-rib pulleys in stock now, and we will send you yours 2day"
So a week later, I get a wonderful 6-rib crank pulley.....
Called them, no answer..Called the next day..got someone, but had no idea what I was talking about....Gave her my # and said she'd get someone to help.
2 days later, I get a call. Explained they sent me a 6-rib, instead of 8-rib.
"oh, the manufacturer in Australia sent the wrong ones, but you should be able to run it no problem"
So..to fix their major **** ups, they said to just use it. (after telling them I bought their 8-rib setup, and a belt from ZZP too)
After much debating and yelling, I shipped mine back to them, and got the 8-rib, WITH A ZZP HAT!!!
They have good items, but sucky ass service....
Gonna love the aeroforce btw!