Quote Originally Posted by chrisb View Post
just send him a email about a question and see what happens.


Send anyone an email at ZZP and see what happens.


I won't post the whole conversation in ZZP's favor but I did take this issue up with Eric yesterday. He already explained to me the situation and I don't expect zoomer to always be at his desk answering questions. I also told him this. As I told him yesterday. This is not just the opinion of one person...or two...or 4...but many more.


After giving my suggestion of implementing some one to specialize in emails or calls that can answer questions fully and know about there products. his response was .... Does Intense have a customer service line?


Well it's not about what someone else has...it's about what you guy's don't...


Maybe they will understand that one day. I've never had one of these responses from scot or anypone else at Intense. Whether it be in an email or phone conversation.



But I guess it's not about all of this. It's about a package that I still don't have and that no one STILL seems to know about.