UPS charged me for a piece of tape!!

[stealthee]

Considering that you should have taped the box yourself, the only person you have to blame is yourself.

[bandook]

Considering that you should have taped the box yourself, the only person you have to blame is yourself.

I actually had at least 2 rolls of tape in my truck. I actually went back to my truck to get two quarters, remembered the tape but decided to just give them a dollar. I don't ***** about things like this. They got 50 cents from me in a technicality. I like to make points silently if I can. He over charged me by about 49 cents. I handed him a buck and said keep the change. If the guy had any sense he would see my point...

Can YOU see my point?

[stealthee]

I actually had at least 2 rolls of tape in my truck. I actually went back to my truck to get two quarters, remembered the tape but decided to just give them a dollar. I don't ***** about things like this. They got 50 cents from me in a technicality. I like to make points silently if I can. He over charged me by about 49 cents. I handed him a buck and said keep the change. If the guy had any sense he would see my point...

Can YOU see my point?

You have no point, because you are in the wrong. You didn't have the package prepared and got charged for it.

You think you made a silent point, but all the guy sees is he got 50 cent tip.

[bandook]

You think you made a silent point, but all the guy sees is he got 50 cent tip.

And this is why he will always be working behind a desk he doesn't own. I own mine which is why I understand customer service and how to keep them. SOME...will never understand.

Another case of sloppy customer care happened to me 2 weeks ago. I went through a local carwash. On the way out somehow it squirted something, I think tire shine, all over my car. I didn't have time to go back when I got home. So I went back a few days later and showed them. It was a new kid I haven't dealt with. I rarely RARELY *****, I'd rather just go some place else. I asked if he could show some love since it was a 10 dollar "the works" wash. He said his hands were tied since they have a "same day" complaint policy. TECHNICALLY he is right, but he is risking losing a repeat customer with 3 cars over this...technicality. I smiled, said i understand, got back in my car and paid for another wash. He's a young kid who still has a chance to learn how to be a decent person. The UPS guy was in his 40's and has probably set his course.