Well, we went round and round. He tried to blame the blemishes on previous existing conditions, ie chips small dings. I called BS since I know every inch of my car. His excuse for the over spray in the trunk was they couldnt figure out how to get my remote to pop the trunk. Now granted I have a new alarm, but the trunk pop is obvious. he said they stuffed paper in as far as they could. My reply was " is your phone broken? Because if you dialed 7 digits I couldve told you how to open the trunk" He offered to repaint and fix all issues after much arguing. I declined to fix my tails as I dont trust them. He is refunding part of the bill instead.
I dread when I decide to get the whole car done. This shop was highly recomended by a few people and area businesses. I thought I did my homework. This guy has been in business for 40 years. Unbelievable!!