I got out of retail 12 years ago and have been in wholesale since. Sadly, the stupidity is flowing into the wholesale side. The more you hold people's hand, the more they rely on you. I chuckle when I try and teach people things that will help them be more efficient, and they react like I am trying not to help them. Yesterday I have a customer lose it no me because I wouldn't give him a discount on an item, even after discounting the other two items he wanted.