I Cannot find a legal leg to stand on, Virginia is a no return state (basically once you buy an as is car its yours) The warranty will not be voided by the tune, and quite honestly, i dont have the cash to get a laywer involved at this point, The friend whos parent is a laywer has suddenly gone silent. I dont want to make demands until i know im legally backed up in making them.
That said, 2 times this week ive gotten a low oil pressure light, and they are ****ing me over on the warranty, They claim they "punched" it in the first part of the month. Ive called the warranty people several times, the last time i called i was told as soon as they punch it, it becomes active in their system. So obviously something didnt happen. im betting the Finance manager did it wrong hes clearly incompetent, he lost the We Owe, he didnt have me sign my auto draft and the bank almost revoked my loan.
But here is whats really pissing me off, No one will answer my calls, i tried three times to talk to the finance manager over the phone, each time i got voice mail. Tuesday, i called and left a message with the receptionist to have him call me. Nothing, Today i called asked to speak to the General manager. I was told he was in a meeting, so i left my name and number, was told id get a call by 3. Nothing. Clearly these people are ducking me. Im already Angry about the duplicitous nature they displayed selling me a modded car. My loans gone through, i have a copy of the warranty contract, and a recorded call saying it would be active immediately after being entered. Tomorrow im driving up their, and im going to sit in the show room, until the GM talks to me. They are getting 4 options, 1. Get the warranty working immediately, 2. Cancel the warranty and ill buy it from my local ford dealer, (i confirmed with them i can do this) 3. I involve a third party (BBB, Fomoco, Lawyer Etc) 4. they take the whole damn thing back. Ive got 18,000 worth of car and warranty and at this point i cant use either. Im a big fan of teddy rosevelt diplomacy in these situations (speak softly but carry a big stick). Ive spoken softly, now its time for the stick. Outside of the options above, im more than happy to plaster facebook, twiter etc with reports of what they did, contact ford and explain that I a 22 year old college student got screwed over by them, and that the situation will keep me from buying another ford unless its resolved, and that ill recommend the same to everyone i know, Ill contact auto trader edmunds, dealer rater etc , let them know their deceptive sales practices, plaster any dealer review site with negative reviews Contact my local news station with the story. Ill go thermo nuclear.
