Quote Originally Posted by Reptile View Post
A local guy to me had this exact problem with ZZP after 3 PCMs failed. He threatened to contact the Missouri attorney General, and then I think it was Scott? got really crappy with him. This customer service is why I preach against ZZP's PCMs, and will continue to do so. He did eventually get a full refund, but they kept his stock one which I think is BS.

they've got some good stuff to offer, but PCMs are NOT one of them.
OH OH!! THAT WAS ME

I got called a liar too my Erik...I think it was...this has been almost 2 years so it is kinda vague. I have all the emails I'd like to track em down and post em here. They are pretty sh**ty. Since they wouldn't refund me for the faulty PCM (which, like Brian said...happened actually 4 times including the last one which was the one I kept that I was told to send back) I did tell them that I was going to contact the Missouri Attorney General's Office...I had a e-mail not 5 minutes later telling me that I had the audacity to threaten them.

I replied by...

"Erik,

The message is ready to be sent and I'd like my refund. Last Chance.

Nick"

About a minute later I got a reply saying my check was in the mail. I got the ENTIRE amount back too...all $193.xx

Then...a couple weeks later my car blew up LOL