Did he ever hear of the library having free internet--it would take him like 2 minutes to get on, make a statement to everyone to let us know where he is and what's up- but nooooo...maybe I'm impatient, but I'm out almost $500 and leaving for NYC tomorrow, then having surgery on Tuesday, had hoped to have it hooked up by now....
It's not a matter of his computer not working, he obviously has a big family emergency to attend to. I understand your frustration but just give him some time we'll all get our stuff.