A bad rack could allow the wheels to wander a bit.
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check your inner and outer tie rods as well, get a friend to crank on the wheel left and right with the car off, and wheel un locked, watch all the moving parts connections for play, they should move as one but if a tie rod is shot there will be play.
it may just need inner tie rods witch is why the shop just wants to swap the rack out.
i just did my rack and it took 4 hours to complete, but only cost me 75 bucks for a used one.
im sure the shop wants over 500 to do it with a reman rack installed. or more with a new rack.
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