i bought a decal for that part since mine went to crap. i cant remember what i did. open the center storage box, take out the tray (mine lifts right out), then i just pryed and pulled up in the center piece carefully eventually getting it out and was able to access the whole shifter assembly. i went into it not knowing anything so it isnt to hard. just have to give it a try. took me no more than 5 minutes or so.