i ordered a DIC from an ebay junk yard. the add said "includes wires" , they wanted like $42 shipped. so i get the package and there's no wires. i emailed them and told them it was supposed to have the wires , which i didn't even need anyway , i was just testing out their customer service. within an hour i get an apology email saying they will send the wires , that i didn't even need , PLUS, she credited $20 back to my paypal account and said "have lunch on me"...now THAT'S good customer service !..lol