Bought a phone off eBay from a guy in California, and I'm in Florida. Phone came in and it was not the phone I purchased from the auction. I emailed the guy and sent pictures, he said send it back and pay shipping. I sent it back with delivery confirmation, not signature, thought it would be enough. 2 weeks went by after it said it had been delivered and not a word, I was waiting for the correct phone to be redelivered. I emailed him twice during that time, third time I told him if I didn't get a response I was going to contest it. He gave me some line about how he's a major cell phone refurbisher and he doesn't handle returns, there's no record of it ever coming back, nor that I got the wrong phone to begin with. He went on to give me the woe is me bit about how a negative rating would "destroy" him on eBay so he'll just take the "loss" and refund the money.
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