well..a rep finally contacted me by phone yesterday, saying that they respond to all emails and that he didnt get my e-mail the first time I gave them the phone number. All of their refunds are issued via check and there is a holding period for them to flash the pcm to make sure it is good before they issue the refund check. I placed order in oct., the original pcm was returned to them on 0ct. 13th. They claim that a check was sent out in the first part of November to me. I never did see this check that they claim was issued. I dont know if it was never issued or got lost in the mail somehow. According to them, this check was never cashed and they are issuing me another check for the deposit. I am also supposed to let them know when I get this check. They gave me both check numbers and I am supposed to keep in touch with them to assure that this check gets to me. FYI for future reference to those that order from 3800performance.com and what their deposit policy is for PCM purchase.
