Quote Originally Posted by hunter_alexander View Post
Well receive the regulator today. Thats fast shipping. I like.

Unfortunately, the part I received looked like crap, had rust etc. I wouldnt put this on my car if it was only 10 bucks. The original 12 year old one that just went in my car is cleaner than this thing.

One thing I looked for in their ad was something stating that the pic is not the actual part you will receive. Since I didnt see that in their auction buy it now, and the picture was of a used part, but super clean, I was like ok, 45 bucks why not.

I called and talked with Bill there, he is sending out a better one to me, with a return lablel for this one.

I dont like confrontation as I have a stressful enough job, but I was pleasantly surprised as he wasnt defensive, just put me on hold, picked out a better one, and asked my address. I have to say, that is good customer service. I did tell him that they need to put a disclaimer in their ads stating the above though.

Just figured that I would post this so that others will know in advance if they wanted to order something, dont go by the pictures.

That is all...
Being that the regulator is internal, I really don't care what it looks like. However, Morad takes care of their customers. I have bought 2 regulators in the last 3 years from them.

Glad they are taking care of you!