Ok, here it is:
Day of the Week and Date Do Not Agree on Drivers Information Center (DIC) on Vehicles Equipped with 6-Disc CD/Radio (Replace Radio) #04-08-49-001B - (May 26, 2004)
Day of the Week and Date Do Not Agree on Driver's Information Center (DIC) on Vehicles Equipped with 6-Disc CD/Radio (Replace Radio)
2004 Pontiac Grand Prix
with RPO PCJ -- Premium Sound System
This bulletin is being revised to update the repair procedure and Warranty Information. Please discard previous Corporate Bulletin Number 04-08-49-001A (Section 08-Body and Accessories).
Condition
Some customers may comment that the day of the week and the date do not agree as shown on the Driver's Information Center (DIC).
Cause
This condition is caused by an anomaly in the 6-disc CD/radio software for vehicles built prior to January 6, 2004.
Correction:
Important
Determine if the vehicle was built prior to January 6, 2004, by running the VIN in GMVIS. Vehicles built January 6th and later already contain the new radio software.
Permanent Solution:
A supply of 6-Disc CD/radios with updated software are now available through the 8 US Electronic Service Centers (ESC's) / 3 Canada SuperStores. A list of Exchange Centers/Superstores can be found at the end of this bulletin.
Important
- Due to limited supplies of the 6-disc CD/radio, it is imperative that radios are not ordered for stock.
- Unless you request the correct part number, the radio and HVAC heads will NOT match.
There are currently three different part numbers for the 6 disc CD/radios that are in vehicles which have been built prior to January 6, 2004. To insure the correct replacement radio is shipped, the correct part number of the radio from the vehicle you are servicing must be supplied to the exchange center. The radio part number must be obtained by following the steps using the Tech 2®:Important
- Enter the "diagnostics" section of the Tech 2® for the 2004 Pontiac W-Car
- Select F1: Body
- Select F7: Radio
- Select F1: Data Display
- Select F0: Module Information to obtain the 8-digit radio part number
The replacement radio will come packaged with a pre-printed overnight shipping label. To help replenish the stock at the reman centers, it is critical that the original radio be repackaged and shipped to the reman centers upon receipt of the replacement radio immediately after removal of the radio from the customer's car. This will minimize 6-disc CD/radio shortages at the reman/exchange centers.
Warranty Information
For vehicles repaired under warranty, use:
Labor Operation
Description
Labor Time
R0760
Receiver, Radio -- Remove, Repair and Replace
0.4 hr
Add:
To Set-up Radio
0.1 hr
Add:
Diagnosis Time
0-0.3 hr
Exchange Centers/Superstores
US ELECTRONIC SERVICE CENTERS
AER Technologies (AEL)
1841 W. Commonwealth Ave
Fullerton, CA 92833
714-871-7357
1-800-321-6970
Fax: 714-446-6105
AJR International, Inc. (AJC)
951 North Larch Ave
Elmhurst, IL 60126
630-832-0222
1-800-232-3965
Fax: 630-832-0333
Autocraft Electronics (AED)
1612 Hutton Dr
Suite 120
Carrollton, TX 75006
972-466-6200
1-800-336-3998
Fax: 972-466-6340
Instrument Sales & Service, Inc (ISS)
18814 72nd Ave S
Kent, WA 98032
425-251-5469
1-800-666-5469
Fax: 1-800-272-3628
Model Electronics Inc (MES)
318 Roosevelt Ave
Spring Valley, NY 10977
845-356-5669
1-800-433-9657
Fax: 845-356-1189
Specmo Enterprises (SED)
32655 Industrial Dr.
Madison Heights, MI 48071
248-307-2570
1-800-545-7911
Fax: 248-307-2571
Fax: 1-800-682-3799
Speed-O-Tach, Inc (SPS)
4090 Pike Lane
Concord, CA 94520
925-691-4090
1-800-442-4491
Fax: 925-691-4101
Techni-Car, Inc (TCT)
450 Commerce Blvd
Oldsmar, FL 34677
813-855-0022
1-800-886-0022
Fax: 813-855-2101
CANADA SUPERSTORES
York Electronics Ltd
#5, 1430-28th Street N.E.
Calgary, Alberta T2A 7W6
403-291-5141
1-800-361-2894
Fax: 403-291-5483
Fax: 1-800 361-5396
Masscomp Electronics
40 East Pearce Street
Richmond Hill, Ontario L4B 1B7
905-764-9533
1-800-463-0762
Fax: 905-764-7476
Technicentre Plus
6825 Place Pascal Gagnon
Montreal-Nord, Quebec H1P 2V8
514-327-1122
1-800-361-4124
Fax: 514-327-3694
