I had similar issues with PFYC too. My spoiler had very visible deep cracks (all the way through to the inside) develop after painting. I took very good pictures and corresponded with them doing everything they asked for weeks. It became obvious they just wanted the problem to go away and were giving me the run around. I finally gave up... Exactly what they wanted. I had a Cadillac dealer who works with fiberglass often do all the work and they were willing to paint a new spoiler and install for free. Im a sales professional (middle man) myself and would never treat a customer this way. I will never buy from PFYC again. if I treated customers this way I'd be out of business.