They didn't I stall it right if it doesn't pop your trunk..
Two ways off getting it on the 97-03 models. Wire in a relay to throw the positive needed or use the negative trigger output from the viper to trigger the factory relay...
Honestly sorry you went to a high box store especially if he couldn't figure out that most basic feature.
Also if it's a viper alarm and remote start it should have a horn trigger for panic. For some reason directed didnt put horn trigger on viper rs, but do on the rest of their subsidiary lines like python and Clifford
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