if u recently purchased it, you should have a small 10K or 3month FULL COVERAGE warrenty??? ...when i first got my GP i got a CD stuck in there with a label on it (obviously what caused it to stick) so i took the darn thing apart and ooops had some extra screws left...lol...so when i put it back in the radio thought there was still 6 cds in there, which i took 'em all out...ran right back to the dealer and got a new one, free