Hate to bring up an old thread but hopefully it will help someone. I had the same problem a couple months ago when I installed my nav unit (date/time gone). Didn't bother me too much since I had heard that had happened to a few. But then last week I did an oil change for the first time since I installed the nav unit and I was unable to reset my oil life monitor. It monitored the life just fine, but the reset button did nothing. I changed the oil at about 30% so I had to do something before it started chiming at me to change my oil. I researched and it turns out I was given the wrong chime retention unit. I was given a GMRC-01 but what was supposed to get the GMOS-04. I believe this will fix the date/time issue as well. It just arrived yesterday and I plan on installing it this afternoon. I'll post back with if it works.