I have ordered alot of things from ZZP over the last few years and I have never had a problem. I have gotten some decent responses to some of the emails I have sent to them, you can obviously tell which one answers them......
I have seen some questionable responses on some of the forums they have made. Like a previous post said, these are the people buying your product, make it seem like you are doing your best to help.......
I have at times bashed their prices for being to high. Yes some of the older tech articles need to be removed or updated to reflect what has been found out in the field.....
I have had several wrong packages arrive on my doorstep from UPS. It was not even my address on the boxes and my address is on my mailbox and the house number is on the front of the house........