Quote Originally Posted by FoSHO99 View Post
Did you talk to Matt or are you sure the money cleared? They have been switching around turbo types and kits lately, I would ask them if they are working on an updated kit, say bog warner turbos and a vband downpipe?
No there is an issue that I am well aware of. And so are they. It's not like there just holding my order. I am just tired of waiting. I've been waiting about 3 weeks now.


I feel that they could do something more for me. And have spoke with eric personally. He has helped a lot but when it comes to 5800 bucks being tied up for that long and being out of a DD it's quite frustrating. And like i said i'm done waiting. Tired of waiting. And this delay has just cost them a sale. And this delay has also cost me a LOT of frustration.



This along with there poor customer service has also cost them a customer. The 1 sentence answers when five questions were asked is also getting old.


Let me give you an example......This was regarding a rollmaster chain that said it was out of stock on their website. I was needing one and was wondering when it was going to be in stock.


When is this going to be in stock again???

Thank you for your business,

TDCRacing





We do have the rollmaster, new style, in stock.

Zooomer

Now it clearly states that it is out of stock on their web site.


Can you give me a link to it? Can't find it anywhere. When i do a search it shows one that is out of stock. Is this something new that you guys just got in?What's the difference?

Thank you for your business,

TDCRacing







you have to use the search and type in rollmaster. Then select "new style"

Zoomer




Now I asked 3 questions and this is what I got back




Where do i select new style at?


Thank you for your business,

TDCRacing







Sorry, that option was removed. You can just select double and add to cart.

Zooomer




Then he changes his mind.




ALL OF THIS.....And still did not answer half of my questions.


ZZP Let me show you how this should be done. ON THE FIRST EMAIL!


Sir, I'm happy to inform you that we do actually have the rollmaster double in stock. It's just that our site has not been updated to reflect this yet. I appoligize for that.You can simply add it to you're cart and continue the checkout process as normal.We are currently offering the new style,wich has a two peice crank gear (wich I later found out from the receptionist after many back and forth trips from her.)If you have any other questions please feel free to ask.