ive never been to a dealer parts store and had the part #. been to many dealers for parts, up comes the exploited view page on the monitor, the guy shows the screen you pick out what you need. they want the sale, and you need the part. they do this all day long im sure. unless you know the parts real name, then its real easy to get it.
turbolude, find a new dealer to shop at. thats crazy, need a part #......