Thanks for the advice. I don't have a lot of money (cleaned out my bank account for the down payment on this car!) I live in a small town, and this is a very well-known dealership. I know A LOT of people in this town. I'm hoping that they might try to make it right, just so I don't bad mouth them out of any business. The least they can do is change the fluid and filter. It is a Ford dealership, so if they do, I hope they do it right. I've read too, that you don't want any solvents used in a flush? I'm kind of hoping they refer it over to the transmission shop. It's just down the street, and has a good reputation. The transmission shop owner just told me today that dealership sent a G8 over to him last week, because they didn't know how to work on its transmission...sigh.. Then again, they could just tell me what's wrong or say nothing is wrong, and try to send me on my way. That is why I was determined to see for myself what kind of shape the fluid was in. At least I have some ammo, and they can't play me off as the "dumb blonde." Just makes me sick that this is happening. Ugh.