Had an issue similar to that happen to my mom. I put new struts, strut mounts, etc on her car and had her make an appointment to get the car aligned. She calls me and says the shop says she needs all sorts of parts before they can align it and won't let her leave without putting the parts on. I told her to tell them not to touch it and I would be right there. Long story short the guy was trying to con a woman, telling her she needed parts repalced that I just replaced a few days before. I went off on him and even after they offered to do the alignment for free I told him to take the car off the rack and I was taking it elsewhere.