Damn the Dealership is stupid!!!

[Suken]

first a little back story:

I bought my 2004 GTP from carmax a month ago and two weeks later the trans had to rebuilt then i got it back and noticed it had an aftermarket pulley on it so i measured it and it came out to a 3.4" with NO supporting mods so i called carmax and they said that they needed to talk to the dealership to see how to proceed, so carmax called me a couple days later and wanted me to bring it by the dealership so they could look at it.

So enought with the back story and on with the dealership stupidity:

I take the car up there this morning to get it looked at and i talked to the service manager and i tell him whats going on and that i measured the pulley and its a 3.4" and its suppose to be a 3.8" he says ok and directs me to the customer lounge, not 5 minutes later he comes and this is the converstaion:

Him- "well the problem is the pulley is aftermaket and it looks to be a bigger
pulley"
Me- "dont you mean smaller??"
Him- "No i mean bigger, the bigger the pulley the faster it spins the s/c"
Me- "oh ok....i see"
Him- "we are going to have to order one in but the pulley on there shouldn't really cause any issues but that cone filter, did you put that on??"
Me- "ya"
Him- "ok well do you still have the origional air box?? cause those filter will do more harm than good so you should put the stock part back on"
Me- "ok i sure will thanks"

[redlinepontiac]

lol yay re re dealerships

[jteske88]

YUP BIGGER PULLEYS ALWAYS SPIN FASTER DIDN'T YOU KNOW THAT, what a crock of **** dealers our retarded not like slow retarded but officer Duffy retarded "bigger pulley" retarded voice lmao

[JoRoW99]

Wowowow

[ZR1Vette09]

First problem I saw: bought it from carmax.

[Suken]

First problem I saw: bought it from carmax.

I can't really complain about Carmax, they have fixed everything wrong no questions asked. Seriously what's the chance I picked the a car that was previously modded, I'm happy I got the extended warranty atleast this way when the motor blows due to that pulley I'll only have to pay $300

[KeithGTP03]

LMAO! Tell him to get a mountain bike, put the chain on the largest sprocket. Spin the rear tire and observe how slow the pedals spin. Then put the chain on the smallest sprocket, spin the tire, and watch those pedals go

[ZR1Vette09]

Yeah but you paid 2 grand too much up front. Seriously, I tried shopping there and laughed at the prices.

[blueguy]

I wonder how those spark plugs look.....

[Suken]

I wonder how those spark plugs look.....

im getting some misses whenever boost comes in so im sure they are pretty special looking, im going to change the plugs and wires after they swap the pulley ill take some pics of them

[Slowpoke]

first a little back story:

I bought my 2004 GTP from carmax a month ago and two weeks later the trans had to rebuilt then i got it back and noticed it had an aftermarket pulley on it so i measured it and it came out to a 3.4" with NO supporting mods so i called carmax and they said that they needed to talk to the dealership to see how to proceed, so carmax called me a couple days later and wanted me to bring it by the dealership so they could look at it.

So enought with the back story and on with the dealership stupidity:

I take the car up there this morning to get it looked at and i talked to the service manager and i tell him whats going on and that i measured the pulley and its a 3.4" and its suppose to be a 3.8" he says ok and directs me to the customer lounge, not 5 minutes later he comes and this is the converstaion:

Him- "well the problem is the pulley is aftermaket and it looks to be a bigger
pulley"
Me- "dont you mean smaller??"
Him- "No i mean bigger, the bigger the pulley the faster it spins the s/c"
Me- "oh ok....i see"
Him- "we are going to have to order one in but the pulley on there shouldn't really cause any issues but that cone filter, did you put that on??"
Me- "ya"
Him- "ok well do you still have the origional air box?? cause those filter will do more harm than good so you should put the stock part back on"
Me- "ok i sure will thanks"

Never return there again...how did you not kick him in the sack?

[Suken]

Never return there again...how did you not kick him in the sack?

i wanted to...... i have to take it back there to have the new pulley put on if i want carmax pay for it and having the dealer do it ensures my extended warranty stays valid so im kinda forced to

[Reptile]

While I can't argue that the service manager probably didn't know what's going on....if you've read anything here, you'd know that they don't service parts on the blowers at the dealership, including a pulley. So I hardly see what makes him a tard for not knowing where to start regarding your pulley.
Far as the filter goes...if it's an oil bath filter, then they do cause issues with the MAF, since people tend to over oil them, or they come with too much oil.

Hardly seems like the guys fault is all I'm saying.

[Suken]

While I can't argue that the service manager probably didn't know what's going on....if you've read anything here, you'd know that they don't service parts on the blowers at the dealership, including a pulley. So I hardly see what makes him a tard for not knowing where to start regarding your pulley.
Far as the filter goes...if it's an oil bath filter, then they do cause issues with the MAF, since people tend to over oil them, or they come with too much oil.

Hardly seems like the guys fault is all I'm saying.

Ive only been here and owned a GP for less than 30 days so I didnt know or have read that the dealership doesn't service s/c parts. The service manager said that they can order the new pulley and do the swap so they must have the ability to do so.

My major problem with the SM is his arrogance and the way he talked down to me like i didnt know what i was talking about even after i clearly proved that i had a pretty good knowledge of cars and i had done some research on this one in particular

[Reptile]

Ive only been here and owned a GP for less than 30 days so I didnt know or have read that the dealership doesn't service s/c parts. The service manager said that they can order the new pulley and do the swap so they must have the ability to do so.

My major problem with the SM is his arrogance and the way he talked down to me like i didnt know what i was talking about even after i clearly proved that i had a pretty good knowledge of cars and i had done some research on this one in particular

He's just going off of what he's been taught through GM "training" I'm telling you, that you cannot order a pulley for it, nor do they have any way of replacing it. The only way of servicing it according to GM is replacement.

[Suken]

He's just going off of what he's been taught through GM "training" I'm telling you, that you cannot order a pulley for it, nor do they have any way of replacing it. The only way of servicing it according to GM is replacement.

WOW thats going to be an expensive bill for carmax, i told the sevice guy at carmax that i can get a stock pulley for $6 if they can find someone that can swap it. I know i could do it myself but i really dont feel like spending $60 of my own money on something they should cover and doing it myself could mess up the extended warranty

[matt5112]

aside from the basic understanding of how pulleys work right?

[Reptile]

aside from the basic understanding of how pulleys work right?

Nobody said you had to be an engineer to be in service.

[SeanGTP]

Nobody said you had to be an engineer to be in service.

I'm taking this from experience, most people in dealership service don't have a degree in anything. Not a single one at the dealership i worked at did...

[02 WS6 TA]

Nobody said you had to be an engineer to be in service.

Nor have a clue about anything related to basic mechanical principle. It's asshats like the clueless shoe salesman turned service advisor who make the rest of our lives difficult. I snicker when I'm lucky enough to witness that messenger meet the firing squad which is the informed consumer.


It's really not that funny- If you don't know what the F you're talking about, either learn, or find a career that interests you.