A customer told her husband today "we're not in kansas anymore" when i said, I" dont have a printout of what size the battery bolt is for a 99 ford explorer"... Like wtf? If you dont' have a socket set, you're ****ed anyways. What do you do? carry ONE wrench?
Her husband went on to say, "I don't know how you guys survive up here."
By thinking perhaps? Ever hear about using your brain? I mean, you couldn't possibly if you saw bush was ****ing up then put him back in there AGAIN.
Apparently in Kansas if you don't read the manual first you're an idiot. I like to think if you can do it flawlessly without even touching the manual then you're actually knowledgeable.