If you knew me, you would not suggest I bake or cook. At night, we have been using the stove for heat. There is more than one guy, but they just happen to send the same guy every time. When I called today, I asked them to bring me back my original part that he replaced. I want it swaped again. If that wasn't the problem, then I'm not paying for a new one. She also told me before he came out, that she would send a different guy. The guy told me flat out the first time, he didn't know what the problem was. I know I don't look like a banker!