I bought a 2015 jetta turbo earlier this year. I love the car, but Volkswagen dealer and the coporate have been problems since day one.
took 2 weeks to get new tires on it after the stock ones were bad from the showroom floor.
But now.....
My AC has been Randomly shutting off in my car.
It turns off (with the ac light still on) blows hot for 30 seconds-2 minutes and gets cold again. I can reset it with the button.
I called my dealer, and I was told, if there isn't any warranty work done, (aka they don't find the issue) I have to pay a diagnostic fee.
I have 16000 miles on it still well within the bumper to bumper warranty.
I think its utterly ridiculous to charge me a diagnostic fee.
I called VWOA and they confirmed the dealer "CAN" do this, since they only pay for it during warranty repairs.
My brother works at a Nissan dealership, if a car is under warranty they cover the diagnostic fees.
How can you say the car has no problems with an issue that's intermittent.
kind of like "its been raining today" " well I didn't feel any rain when I was outside so its not raining"