It must have been all the way down cause I had my finger on the "up" button a few seconds before it caught my eye and the "brightness" control was all the way down. Now I'm hoping the dealer can fix the issue with the ignition cylinder so I can get the theft system to work and program my fobs. Before I shell out all that money I'll see if they can get it into Accessory. If they can't do it then I'll opt to stay with the unprogrammed passkey and have the other guy install the aftermarket alarm with the lock/unlock feature. I spoke to the installer today and he said that even if there is an issue with the VATs System, the new alarm has nothing to do with it and will work fine. I just won't have "factory" fobs. We'll see Friday what goes.