Hey guys! RECALL WORK is not being done correctly.

[LeadfootCJ7]

What you fail to mention is most mechanics are basically paid to be speed workers. Meaning that jobs are paid in number of hours expected, not what it takes to do the job. There's also two labor guides, one for warranty and one for non-warranty. An engine swap w/o warranty may pay 10 hours, in the warranty book it's likely paying only 6 hours. The system put in place by someone that doesn't work on cars is driving these guys to find as many shortcuts and methods to do work faster than the engineers say it can be done.

I've yet to see anyone put a shield on a 3800 that stops oil from burning off the manifold. If you have problems, call the GM 800 number and be a reasonable person.

dealers suck balls end of story, most every one i know who had a warranty got hosed by 1/2 ass'd work, including myself many times over.

and the dealer ship and mechanic both get paid for warranty work from GM. its not like they dont get paid and are out to do a short cut. most of the dealer mechanics just flat out suck. ASE certified, what a joke that is.

I used to work at a GM dealer working on cars to pay the bills while going to college. The warranty pay system is screwed up and causes problems like these posts above. There are some mechanics that find ways to use the GM warranty system to get paid for the correct amount of hours, but many do just short cut the work. Much of this comes from the mentality of the shop manager and shop foreman. Most of the guys where I worked just hustled and worked the labor op system to get the right amount of hours for doing the job right. Sometimes a new guy would start and you could quickly tell how the previous shop they worked at was run. Some got better, but many just got run off.

Going to GM is important. Your car should be fixed right. GM needs to know if dealers are truly shortcutting a process and not performing the repairs correctly. They have reps that visit dealers and these reps can make a difference, but they don't see everything going on. A call to GM gives them information they need to push for changes.

[Mimikrame32]

Yes I would love to get the ball rolling on finding out what the 1 good dealer messed up on the 2nd recall. It was just for power steering/ rack & pinion, but they had to jump me off that day but since it was closing they said to bring her back another day & they will see if they messed her up. However, she's my only vehicle so it took awhile to get a day to drop her off & a driver, etc. so by this time they tried so hard to deny any mistake on their part. So they told me a I need a new EGR valve, the SES light wasn't even on!! All I know is she was running like a dream until I took her in for the 2nd recall & she wouldn't even crank in their parking lot!!! How do I prove this?? I have 1 witness but it was closing time so the only person there jumped me off. Thx for any answers u can give me. I don't really want to get them in trouble, I just want my car to run right !!