It's a long story, but here goes... I mistakingly ordered 2 sets of arms. I realized my mistake the next day and e-mailed 3800 asking them to cancel the order for 1 of the sets. I recieved a phone call from a man (Rick if I recall) the following day regarding the headers I also had ordered. During the conversation, I asked him if he recieved my e-mail concerning the cancellation of the 1 set of arms. He assured me it was no problem. Ten days later, I recieved 2 sets of lateral arms. Then I started going back and forth between BMR ( who shipped them directly from thier shop) and 3800 Performance, asking where I should return the arms to. Each one said to return the arms to the other. So, wanting to get this finished, I returned them to BMR. They acknowledged when the arms arrived, and informed me of when they refunded 3800 Performance. Since then, I have tried to recover my money from 3800 with no success. The last conact I had with him, I told him that I was going to VISA if I didn't recieve word from him. He called me (always a phone call, so there is no record) and explained that he had his secretary send a check out two days prior. But when asked, he could not tell me how much the check was for. It never did arrive. The VISA dispute is a whole other story....
