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07-18-2010
Hi. I dropped my blackberry storm 2 yesterday (luckily it was in my otterbox case) and now the sound will not work. I have tried re-seating the battery to get it to restart and removing my memory card and changing settings and nothing has worked. I looked online on support forums and wasn't able to find a better fix than to re-seat the battery. Any suggestions? I really need to get it fixed as I use it as my alarm clock. lol.
07-18-2010
if you dropped it, it probably broken
07-18-2010
It isn't broken as far as i can tell. I dropped it before and the screen cracked, but not enough to not be able to use it properly. I then bought a heavy duty case for it. The sound will work randomly for about a second when you go to open a game.
07-18-2010
Anyone? I know there are some bb users on here.
07-18-2010
Open it up. Likely, either the speaker came unplugged or you borked a soldered wire. You can't fix broken things by re-seating batteries. I'm assuming that if you came to a car forum with a phone problem that your warranty is out.
07-19-2010
I just bought the phone within the last month. I have warranty on it, but really don't want to send it away for a month. Was trying to see if there was an easy fix that I haven't heard of that doesn't require it being taken apart.
07-20-2010
They are junk just get rid of it. Four friends have had this phone and all paid to get new ones or end their contracts
07-20-2010
I really don't want to get rid of it. I like the phone. I may send it back to see if it can be fixed. I'm in a 3 year contract now.
07-20-2010
try to re-load the operating system.. It's worth a shot. go to blackberry.com and get the desktop manager to manager the operating system.... but, you're probably right, it's probably broken.... and if it's under warranty, then don't put toooo much work into it.
07-21-2010
Is it a verizon blackberry? If it is send me a PM because I'm a rep for verizon and can help.
Originally Posted by Slowpoke
07-21-2010
Since when did reseating a battery or SD memory card fix a speaker problem...? That's just stupid.
And second of all when did this become a cell phone forum.LOL.
Blackberry's are full of FAIL. I've had one and all it gave me was problems. Cut your losses and get a real phone like a Droid.
07-25-2010
---Update---
The sound is now working. I took it to the dealer I bought it from and they thought that the speaker was shot. I took it home and started watching some videos on youtube and the sound was faint at first and then went back to normal after a few minutes.
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