I don't remember who I dealt with, all I know is they couldn't give 2 ****s about their job. I went with a friend of mine, it took the guy 20 minutes to grab the keys for the car(we were the only people on the lot). It was 90 degrees and sunny also, standing and waiting to get this car unlocked. After looking at the car thoroughly I wanted to address some issues with the car, as well as ask if it had received any sort of inspection/what they knew about the car. He abruptly responded with "all of our cars have problems, I don't have time to look over every car."
We we quickly departed after that. This guy was a total jack wagon, everything about him screamed it.
I cant any say I've ever been down that road, I'll have to check it out
best of luck with the GP, again there's tons of info to be found on this site.