Thread: [ISSUE with Seller *RESOLVED*] redcompg

I would have honestly said in the ad that it would have been a no where near perfect junkyard part.

This is one of those, crappy situations for the buyer really.

Should have given more pictures and info from the get go.

If it's not a self service junkyard, then I would have texted a picture of both sides of the mirror, or at least said it looked beat up from the inside and see if the buyer (Boo) still wanted it.

If this was me, I'd refund the guy minus the shipping you ate out of pocket, really. That mirror looks like total ass.

Mind posting a picture of the other side of the mirror Ryan.

I don't mind rectifying the situation the best that I can but I also don't like the whole ruining my reputation thing I went out of my way to go grab the mirror for you because I seen that you were looking for one and happened to spot one in good condition (especially for a 10+ year old car), I've done this numerous times for guys when I see something in the yard that they are looking for I contact them and get a price from the yard. Those guys are well aware that it's not a part that I personally own but it's a part that at the time is available at the yard.. Now if they give me the go ahead I usually go ahead and grab it for them with my own cash and then notifying them and get the cash I paid sent to me.. Now I stopped doing this because I ended up with crap that I can't use and out of my own money. I ask for nothing.. I spend my time and my gas to go out there and get it and it return I ask for nothing..

He posted the back of it:

I see the back picture I'm talking about a picture from the front unless it's not showing for me

USPS tends to have a $50 or $100 insurance policy on it automatically, give them a call.

It was shipped priority so there's at least $50 covered on it.. I don't remember how much I insured it for without the receipt handy but there's a least some coverage.

Then I would definitely contact them, it is clear that it was mishandled in shipping because they broke the top piece and probably the rest of it.

I hope you guys aren't saying I need to go to UPS, because as soon as I show them how it was packed (they want to know), they'll laugh in my face.

Look, I used to junkyard for people all the time. Its a pain the butt, but people appreciate it. So I had no problem paying $90 for this mirror because I know the work of taking a million things apart to get to one thing. In this case, the yard price might have been higher since it was already off, but he still had to go get it and box it up. I had said in my original want ad, that it was for a 30k mile car. All original and immaculate. I have sold actually, come to think of it, literally hundreds of car parts online and through forums (I know I'm not active here, but I'm not a newb to car boards). I wouldn't have shipped this part to anyone, even for a beater as a safety replacement. And you had the ability, like blueguy said to take pics right at the JY, and say, hey, this isn't exactly 30k mile car stuff, but are you ok with the previous damage repair?

All that aside, its completely unusable, for any car due to the damage it has now. So yeah, if you want to try UPS, go for it, but otherwise I consider this to be a seller matter, given the packaging. I was really trying to be nice and just put a little more pressure on to try to be amicable. I wouldn't even have made this thread if you had responded to my texts. I have no interest in stirring the pot or ruining reputation. Just want what I paid for.

It wasn't broken when I packaged it and shipped it.. I wouldn't have sent something like that so if it was broken or mishandled during the delivery transaction then that's a separate matter from this.

I'm going to guess that glue...is what GM used to hold the foam on and make water tight. So when it shipped it was all in one piece and in good shape, then USPS roughed up the packaged and that is how it ended up looking like that.

I don't think Red tried to mislead you at all, I seriously think the mirror was in good shape when it was shipped, this really is a case of USPS mishandling the package horribly.

Did you not see the picture I posted a few pages ago of what the part was picked up? That's exactly how I picked it up. Now Idk if you didn't receive the txt but I didn't hear from you after that. The only time I heard from you after that is when you opened the dispute for item not received which of course I sent the tracking # now between the time that I sent you that picture of when I had it picked it, had you responded in anyway that you no longer wanted it I could of went back to the yard and resolved the matter but now I have no mirror to go back and say hey.. Let me exchange it or refund me back etc etc and I couldn't just do that on my word alone. The packaging was good.. I didn't just say F it and throw it in there.. I wrapped it, and no it wasn't just a single layer, and the box was just big enough where the mirror shouldn't have moved much if at all unless the package was being mishandled carelessly. Like I said earlier I have no problem working with you to fix the issue but apparently the dispute is already open so I'll let PayPal handle it from.

RED will have to call UPS or USPS (whoever it was), they will come to you, Boo and they will take it from you to investigate, that is usually how it goes. From there it is all in their court.

I received no picture showing that damage. I received the picture you screen shotted in this thread, which looked like an A OK mirror on my phone. I am willing to work with UPS if they want to come take it. I still think the proper thing to do would be to refund my money, and if UPS agrees with you, then you will be reimbursed.

Here is what I sent, before I contacted paypal.

AGAIN. I'm going to bet it wasn't damaged and that glue wasn't used to put it back together....that looks like factory glue to water seal and put the foam on. It was squashed by UPS or USPS and it caused the damage. These things happen, it is why there was insurance. I don't think RED tried to trick you or commit "fraud". Why would he want to go through all of this by sending a broken item?

On mar 27, you opened this dispute, so you couldn't even give me a day to respond back to your text? I'm not attached to my phone 24-7 I have a life and i'm constantly busy with work/school etc I'm not always able to text back right away. Like I said before I don't mind working with you to resolve this issue but making it seem like I intentionally did this is leaving a sour taste in my mouth. I know how I shipped the item and I wouldn't have wasted my time sending something like that to go through this ordeal. Of course the delays in shipping was my fault and I accept that. It wasn't just a simple item I can throw in a priority box and ship it right then and then it took time to find a box I could use without it being some obnoxious overkill box.

If you open a dispute I have what a few days to respond back to PayPal and we"re still within those days correct...exactly... So at that point we handle the dispute through PayPal not through any other way.

I would like to chime in here for a minute. I used to work at UPS, and this would not surprise me if they did that. I have seen them take obliterated boxes, repackage them, and send them on through. At the table that they repack they have other "handy" utilities such as adhesives. I'm not saying saying they glued it, as it does look old, but that packaging job looks terrible. From my standpoint I see UPS or whoever destroyed the box, repackaged it carelessly (because honestly they could give two ****s), and pushed it through. That is just my $0.02 and I am defending no one.