Thread: Can't get my DHP registered

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  1. #1 Can't get my DHP registered 
    GT Level Member jdmgtp's Avatar
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    I installed the drivers for my keyspan and it says com 4 is ready. When I try to register DHP i keep getting the error "unable to communicate with interface".

    Com 4 is the only com that attempts to retrieve cable data. It reads for a few seconds then pops the error.

    Maybe one of the settings in the keyspan need changing? When I test the serial port in the keyspan w properties menu it says it passes.

    It's funny too because I can see the com port is active while it's trying to register, it's like it times out or something
    Last edited by jdmgtp; 08-24-2014 at 07:13 PM.
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  2. #2 Re: Can't get my DHP registered 
    pssssshhhhhhtt Jomamma's Avatar
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    Scotty replied to you in the other thread
    Quote Originally Posted by Scottydoggs View Post
    set the comm ports speeds the same, check the key span drive assistant, check its speed. then in dhp, in options, >general options >interface baud rate, make it the same as the key span, then set dhp to the same comm port the key span is on.


    theres two speeds, try the high speed first, if that wont work change em to low speed. my home lap top only lets the key span work at the 57,600. the 115,200 wont work at all on my lap top or my desk top.
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  3. #3 Re: Can't get my DHP registered 
    GT Level Member jdmgtp's Avatar
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    Yea I tried both speeds with no luck
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  4. #4 Re: Can't get my DHP registered 
    GT Level Member jdmgtp's Avatar
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    How about transmit completion timing advance or receive FIFO buffer size?
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  5. #5 Re: Can't get my DHP registered 
    Killa Bee Scottydoggs's Avatar
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    you do have it plugged into the car and the car on right? i know dumb but well it happens lol

    make sure every connection is tight too.

    and what OS you using? if win 7 you have to go to property's run as the admin, then play with the comparability change it to XP 2 or 3. see if that helps.

    98 Buick Regal GS, F body brakes, Caddy STS wheels, tinted tails L36 bottom end, lightly ported heads, 1.95 roller rockers, headers, gen 5 N* 3.0 pulley, FSIC, 42 lb injectors, a BrandonHall rebuilt trans, DHP tuned and AEM water/Meth injection https://goo.gl/gpV5kW
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  6. #6 Re: Can't get my DHP registered 
    GT Level Member jdmgtp's Avatar
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    Yep running as admin and tried compatability mode for xp 2/3 vista and win 7, still no luck. Yes the cable is connected and key is in on position. Car flashes with hpt fine so I know it's not the vehicle
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  7. #7 Re: Can't get my DHP registered 
    GT Level Member jdmgtp's Avatar
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    Any locals wanna make some money?
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  8. #8 Re: Can't get my DHP registered 
    Killa Bee Scottydoggs's Avatar
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    not kidding, it took me a week to get it register. knowing what i did last time to get the lappy up and running the desk top was quick.

    try changing the keyspan driver, to a XP one.

    98 Buick Regal GS, F body brakes, Caddy STS wheels, tinted tails L36 bottom end, lightly ported heads, 1.95 roller rockers, headers, gen 5 N* 3.0 pulley, FSIC, 42 lb injectors, a BrandonHall rebuilt trans, DHP tuned and AEM water/Meth injection https://goo.gl/gpV5kW
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  9. #9 Re: Can't get my DHP registered 
    Killa Bee Scottydoggs's Avatar
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    and then theres all that 1.1 netframe crap and the mcda files iirc that dont like the newer versions in win 7. no idea what those files do but i even went in to the win 7 lappy and deleted all the newer versions, and installed 1.1 the other file was fine.

    98 Buick Regal GS, F body brakes, Caddy STS wheels, tinted tails L36 bottom end, lightly ported heads, 1.95 roller rockers, headers, gen 5 N* 3.0 pulley, FSIC, 42 lb injectors, a BrandonHall rebuilt trans, DHP tuned and AEM water/Meth injection https://goo.gl/gpV5kW
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  10. #10 Re: Can't get my DHP registered 
    GT Level Member jdmgtp's Avatar
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    Is there a code I need to enter or something lol
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  11. #11 Re: Can't get my DHP registered 
    GT Level Member jdmgtp's Avatar
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    I did install the framework needed. Didn't delete the old ones though.
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  12. #12 Re: Can't get my DHP registered 
    GT Level Member jdmgtp's Avatar
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    Program wouldn't load before I installed the older framework if that helps
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  13. #13 Re: Can't get my DHP registered 
    Killa Bee Scottydoggs's Avatar
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    Quote Originally Posted by jdmgtp View Post
    Is there a code I need to enter or something lol

    you know how you keep getting that load bar that takes forever to fail lol when it registers that thing zips 1/2 through and its done!

    i was like thats it? i got it?

    98 Buick Regal GS, F body brakes, Caddy STS wheels, tinted tails L36 bottom end, lightly ported heads, 1.95 roller rockers, headers, gen 5 N* 3.0 pulley, FSIC, 42 lb injectors, a BrandonHall rebuilt trans, DHP tuned and AEM water/Meth injection https://goo.gl/gpV5kW
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  14. #14 Re: Can't get my DHP registered 
    GT Level Member jdmgtp's Avatar
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    Tried installing the xp keyspan and same thing, no luck
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  15. #15 Re: Can't get my DHP registered 
    GT Level Member jdmgtp's Avatar
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    I'm about as frustrated as possible right now
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  16. #16 Re: Can't get my DHP registered 
    GT Level Member jdmgtp's Avatar
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    So my buddy has a laptop were going to try, if it works out I'll just use that one
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  17. #17 Re: Can't get my DHP registered 
    Killa Bee Scottydoggs's Avatar
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    if you can find a lap top running xp it should just work asap, as long as the speeds and comm ports are set up.

    it took 2 tries to get it to work on my xp desk top os. im so glad i kept that OS on a slave drive in my pc lol i use it for off board tuning now. as the lap top crashes. last time it crashed writing i bricked a pcm.

    98 Buick Regal GS, F body brakes, Caddy STS wheels, tinted tails L36 bottom end, lightly ported heads, 1.95 roller rockers, headers, gen 5 N* 3.0 pulley, FSIC, 42 lb injectors, a BrandonHall rebuilt trans, DHP tuned and AEM water/Meth injection https://goo.gl/gpV5kW
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  18. #18 Re: Can't get my DHP registered 
    GT Level Member jdmgtp's Avatar
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    Hmm I'm pretty sure I have an old harddrive that had xp on it. Pretty sure I used it with my DHP too..... I have a harddrive encloser as well. Not sure how to run the software that way though
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  19. #19 Re: Can't get my DHP registered 
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    did you install the usb to serial driver?

    called something prolific
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  20. #20 Re: Can't get my DHP registered 
    Turbo is the way to go. BillBoost37's Avatar
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    honestly.. I have known good software if you want it.. just pm me your email
    I drink..so consider that when reading my posts.

    2010 Audi A6 Dual IC's
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